Suns Lifestyle: Bringing the Luxury Showroom to You

This content is a sponsored collaboration with Suns Lifestyle, a leading supplier of luxury outdoor furniture and accessories, from pergolas and dining sets to outdoor kitchens and more.  Here, they share the benefits of virtual consultations for customers unable to visit their showroom in person.

Many of us have grand plans to update our gardens or patios and create an outdoor space that matches the care and attention we lavish on the insides. The journey to this dream garden often begins with a showroom visit to determine which pieces you want, whether those items meet the right quality standards, and how they will work together for your property.

Suns Lifestyle is a leading brand in luxury outdoor furniture, and the personal touch has always been central to the entire customer experience. Yet for those living in the north of England, the distance to our Essex showroom can present a challenge. A challenge that can mean missing out on expert advice, hands-on product demonstrations, and the chance to understand the quality and craftsmanship of each product truly.

Recognising this barrier, we’ve embraced an innovative solution. Through personalised virtual consultations delivered via WhatsApp, we make luxury outdoor living accessible to homeowners across the UK, combining the convenience of modern technology with the high-end, tailored service our clients expect.

The virtual showroom experience

This immersive service replicates the personal nature of an in-store visit while eliminating the need for travel. Each consultation is conducted as a one-to-one video call via WhatsApp, allowing customers to connect directly with a Suns Lifestyle product specialist who guides them through the collection in real time.

During these calls, customers are shown the products up close, with a focus on the details that matter most: the quality of materials, the smooth operation of mechanisms like motorised louvred roofs, and the impressive scale of pieces that photographs alone struggle to get across. It’s an interactive consultation where expert guidance is woven throughout.

Product specialists will discuss everything from the groundwork preparations required for a pergola installation to the weather-resistant properties of outdoor kitchens and furniture that make these collections ideal for the British climate. Customers can ask about modular configurations, explore colour-matching options to complement their existing garden gear, and receive advice tailored specifically to their needs.

To make the experience even more bespoke, customers are encouraged to share photographs or dimensions of their own outdoor space either before or during the call, so the specialist can provide targeted recommendations on layout, scale, and design that will work perfectly in their garden.

The benefits for homeowners

Beyond the obvious convenience, these remote sessions offer incredible flexibility for customers. By removing the hassle of travelling to showrooms in person and enabling consultations to be scheduled around individual routines and schedules, the process of planning a luxury garden transformation becomes remarkably stress-free.

There’s also something uniquely comfortable about browsing products and creating tailored designs and layouts from the relaxed setting of your own home, free from any pressure and with the freedom to take as much time as needed to ask questions, compare options, and consider design choices.

Where you’re located is no longer a barrier to receiving the same tailored service and guidance you’d receive in-house, and with a virtual consultation, you don’t have to rely on static images to get the perfect products for your property. A video call with a member of the team brings these product collections to life and helps you make the right choice for you, without you ever needing to set foot in the showroom at all.

The premium product focus

At the heart of these virtual tours are premium product collections, with each piece designed to withstand daily use and the demands of year-round British weather. For example, louvered aluminium pergolas are engineered for all-season use, featuring adjustable roofs that allow homeowners to control light, shade, and ventilation with precision.

These structures are built to endure rain, wind, and even snow, but when you’re investing in such a large focal point, you want to be sure the product is right for your home and needs. While photographs on a website can hint at quality and reviews from fellow customers can give you an idea of what you’ll receive, they can never fully capture the substantial feel of powder-coated aluminium frames, the texture of weather-resistant fabrics, or the way a pergola’s scale will alter your garden space. This is where a video call with an expert becomes invaluable.

It allows customers to see products from multiple angles, watch mechanisms in action, and gain a genuine understanding of the investment they’re making in their home. What’s more, with guidance from a professional, you can get a better understanding of which products work well together for your property and lifestyle.

The future of luxury retail

Virtual consultations enable brands to deliver a premium, personalised showroom experience from the comfort of your own home. Whether you’re based in Lancashire, Leeds, or anywhere else throughout the UK, the pathway to creating a year-round outdoor sanctuary doesn’t need to start with a long drive but, instead, a simple video call. Luxury design can now be paired with accessible modern convenience, marking an exciting evolution in luxury retail. If you’re interested in transforming your outdoor space and bringing the showroom to your home, we would welcome your enquiry: https://sunslifestyle.com/pages/contact-us